Professional Conduct in the Workplace All employees need to know what standards of behaviour are expected of them, and what the consequences

Supporting staff to act when witnessing inappropriate behaviour at work Now, more than ever, it’s vital to have a workplace culture that

Contact Officers Contact officers need to be confident to give advice, to refer employees for help and support, and to explain the

Triage! Minimising conflict and responding to complaints What is a ‘real’ complaint? Is it office gossip or a genuine risk to your

Conducting Effective Workplace Investigations Whether you are an HR professional, manager or compliance officer, you may need to conduct an in-house workplace

Drafting Allegations Masterclass Clear and precise allegations form the foundation for an effective and procedurally fair workplace investigation. Allegation flaws are very